Professional Diploma in Front Office
Duration – Three Months
This course will be for an inspiring team player looking to build career in reception, concierge, guest relations or reservation. With an extensive practical exposure, graduates will be able to confidently handle any guests concerns.
Course Module
- Introduction of Tourism, Hospitality, Hotel Industry, Hotel
- Nepalese Tourism, Hospitality and Front Office
- Hotel Organization and Effective Communication
- Property Management System
- Reservation and handling booking
- Yield Management
- Concierge, Registration, Check in and Check out
- Night Audit
- Interdepartmental Relation and Lost & Found
- Front Office Duties and Responsibilities