Professional Diploma in Front Office


Duration – Three Months

This course will be for an inspiring team player looking to build career in reception, concierge, guest relations or reservation. With an extensive practical exposure, graduates will be able to confidently handle any guests concerns.


Course Module
  • Introduction of Tourism, Hospitality, Hotel Industry, Hotel
  • Nepalese Tourism, Hospitality and Front Office
  • Hotel Organization and Effective Communication
  • Property Management System
  • Reservation and handling booking
  • Yield Management
  • Concierge, Registration, Check in and Check out
  • Night Audit
  • Interdepartmental Relation and Lost & Found
  • Front Office Duties and Responsibilities

Course Inclusions

  • Daily one hour theory class
  • Daily four hour on the job training (OJT)
  • Periodic practical classes
  • Duty meals during OJT
  • Stipend during extra hour
  • Visiting lectures by industry expert
  • Paid exposure to special events in major hotels & restaurants
  • Placement support and guidance (local & international)
  • Personality development and interview preparation session
  • Course Certification

Terms and Conditions

  • Minimum 10th Standard passed
  • Good Communication, presentable and well groomed
  • Duly filled application, copy of citizenship and two passport size photo to provide for assessment.
  • Only selected candidates will be called for admission
  • Additional cost applicable for uniforms, name badge, ID card and manual course book.
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